Privacy Policy
Last updated: May 29, 2026
This policy explains what we collect, why, and what control you have. We aim to collect the minimum needed to run the service well.
What we collect
We collect:
- Account data: your email, display name, and authentication details (passwords are stored only as salted hashes; OAuth sign-ins store a provider identifier, not your provider password).
- Content you create: projects, scenes, graphs, and assets you upload, so we can store and render them for you.
- Usage and device data: basic logs (IP, browser, timestamps, error reports) to operate, secure, and debug the service.
- Billing data: handled by our payment processor; we store only what's needed to manage your subscription, not your full card number.
How we use it
We use your data to:
- Provide and maintain the service (authenticate you, store and render your work).
- Secure the service and prevent abuse.
- Communicate with you about your account and important service changes.
- Improve the product in aggregate. We do not sell your personal data.
Who we share it with
We share data only with service providers that help us operate — hosting, storage, and payment processing — under agreements that limit their use of it to providing those services. We may disclose data if required by law.
Where it's stored
Your data is stored with our cloud hosting and storage providers. We apply reasonable technical and organizational measures to protect it, but no system is perfectly secure.
Your rights
You can access, correct, export, or delete your personal data. Deleting your account removes your personal data and content, subject to limited retention required for legal or security reasons. To exercise any of these, email us.
Data retention
We keep your data while your account is active and for a limited period afterward as needed for backups, legal compliance, and dispute resolution, then delete or anonymize it.
Children
The service isn't directed to children under the age required to consent to data processing in their jurisdiction, and we don't knowingly collect their data.
Changes
We may update this policy and will post the new version here with an updated date. Material changes will be communicated where reasonable.
Questions? Email hello@nuflo.design.